Privacy policy

Privacy Policy — CHAELI

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from shopchaeli.com ("the Site").

Information We Collect

Device Information — When you browse the Site, we automatically collect details about your device, including browser type, IP address, time zone, and cookies installed on your device. We also gather information about the pages you view, the websites or search terms that referred you, and how you interact with the Site.

We collect Device Information using:

Cookies — small data files stored on your device. Learn more or disable cookies at allaboutcookies.org
Log files — records that track actions on the Site such as IP address, browser type, ISP, referring and exit pages, and timestamps
Web beacons, tags, and pixels — electronic files used to monitor browsing behavior

Order Information — When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment details, email address, and phone number.

In this Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

Process and fulfill your order, including payment, shipping, and confirmations
Communicate with you
Screen orders for potential risk or fraud
Provide advertising or recommendations based on your preferences

We use Device Information to:

Identify potential risks and prevent fraud
Improve and optimize our Site's performance
Analyze browsing behavior and marketing campaign performance

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, analyze traffic, and support personalized advertising. You may disable cookies through your browser settings, though this may affect the Site's functionality.

Types of cookies we use:

Functional cookies — enable core site features and improve navigation
Analytics cookies — help us understand user behavior to improve the Site
Advertising cookies — deliver relevant ads based on your browsing
Performance cookies — ensure the Site loads and functions efficiently

For more information about cookies, visit allaboutcookies.org.

Sharing Your Personal Information

We share your information only with trusted third parties to support our operations, including:

Shopify, which powers our online store. Their Privacy Policy: shopify.com/legal/privacy
Google Analytics, used to understand how customers use the Site. Opt out at: tools.google.com/dlpage/gaoptout

We may also share information when required by law or to protect our rights.

Behavioural Advertising

We use Personal Information to deliver targeted ads or marketing communications we believe may be relevant to you.

You may opt out of targeted advertising:

Facebook: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
Pinterest: pinterest.com/settings

You can also visit the Digital Advertising Alliance opt-out portal: optout.aboutads.info.

Do Not Track We do not alter our data collection practices when we receive a Do Not Track signal.

Your Rights If you are a resident of the European Union, California, or other regions with privacy legislation, you have the right to access, correct, update, or request deletion of your Personal Information. To exercise your rights, contact us at the details below.

Data Retention We retain your Order Information for our records unless you request deletion.

Changes We may update this Policy to reflect operational, legal, or regulatory changes. Continued use of the Site constitutes acceptance of any updates.

Contact Us For questions or concerns about this Privacy Policy, contact us at: Email: hello@shopchaeli.com